My Laptop Keeps Freezing And Not Responding Windows 7 (Fixed)

The reason why your laptop can become unresponsive or keep freezing can be due to a lot of issues that can be classified. It can be a Generic Freeze issue, Single-App freeze, overheating, BIOS settings, computer virus, driver errors, software errors, and more.

But before you solve the problem, you need to identify the likely cause of why it is freezing and then make a search to receive more assistance from the Microsoft Community or Microsoft Support, giving a more detailed description of the issue.

Below I’ve solved the issue “my laptop keeps freezing and not responding windows 7” by listing out 17 Solutions, and any one of these will help you run your laptop more faster, and it will no longer freeze your laptop.

Why My Laptop Keeps Freezing And Not Responding In Windows 7?

It’s normal for your Windows 7 laptop to freeze as it is common, and It simply indicates that one or two software programs on your system are faulty. The most likely reason why this occurs is because of some background programs that do not close quite easily when the power-off command is initiated, which makes your laptop hold till these programs respond and keep on shutting off thereafter.

Solutions For My Laptop Keeps Freezing And Not Responding Windows 7

If your laptop freezes out of the blue when watching a movie or doing something very vital on a school or business project, what happens is that the issue will most certainly disappear after a particular period. Your system will seem to function normally till it happens again.

Solutions For My Laptop Keeps Freezing And Not Responding Windows 7

At this point, you may likely have lost all the progress on your projects and data on your laptop as the system becomes useless. To tackle this issue, you have to know what caused it first.

Disable All Other Services Except Microsoft Services

When you start your Laptop, a few not-needed programs start running in the background, which causes unnecessary memory usage. You can disable all these not-needed programs, which can help your Windows 7 laptop to run fast.

Follow these steps if your laptop keeps freezing and is not responding in windows 7.

  1. Go to the Windows icon at the bottom left of your windows 7.
  2. Type “config” in the search bar and open “System Configuration.”
  3. In the General tab, check the “Selective Startup” next un-tick the “Load Startup Items” check box and click on the apply button.
  4. Now go to the “Startup Tab.”
  5. Here you’ll see all the programs running when your PC Startups, so here you can “Disable” all the unnecessary or not needed programs and click on the apply option.
  6. Next, head over to the “Services” tab, and then tick the checkbox “Hide all Microsoft Services” and the bottom left, and then click on the button “Disable All.”
  7. In this way, all the services will be disabled except Microsoft Services.
  8. Next, click “Apply” and click “Ok” to save the changes made and restart your laptop.

I hope that your PC is alive now.

Exit All Current Programs

  • Remove your PC from the power source, take out any discs, and exit all software applications.
  • Remove every network cable at the back of your laptop. Remove every disc from the DVD or CD drives. If your laptop responds, fix, clean, or repair the disc. 
  • Tap and hold the Alt button on your keyboard, then tap the F4 button to exit the software currently running.

If your PC responds, go to the next step to Uninstall software apps. But if the problem continues, try another step. Every app running on your laptop uses resources. If many programs are active in the background, it is most likely your laptop won’t have adequate computing power.

When your computer does not have sufficient memory to display every program opened in the background, one thing to do is close a few of these programs. You have to press the control + shift + Esc buttons to access the Task Manager.

Then you pick the programs you want to exit and select END TASK. If you find that your system hangs when a particular window is open, you might need to uninstall it. You can apply tools like Revo Uninstaller Pro 4 to remove every file the program installation contains completely.

Run System Scan

A system scan is run to check against malware and viruses. These harmful programs can make your laptop freeze and if scanning for viruses and malware does not solve the problem, proceed to another step.

Several unpaid malware scanners like Malwarebytes will scan your system to see if it has been corrupted.

End Programs With Task Manager

You can also use the Windows Task Manager to end programs that can be making your laptop freeze.

Tap the Ctrl + Shift + Esc buttons to enter the Task Manager. If this window doesn’t come up, go to the next step in which you do System Restore in Safe Mode.

At the apps tab, find the task that has a Not Responding status. Jot the name of the software app that is hanging down. You may have to remove the program later on. At the Task Manager window, select the program, then select End Task.

Go over the previous step for every task that has a Not Responding status. Open a tab outside the Task Manager Window. If your laptop responds, one of the programs that were closed is making the computer freeze. Save your current project, then reboot your system.

After that, you move to the next step to uninstall the software. If your PC keeps hanging, then proceed to the steps below.

  • At the Task Manager window, select the Processes tab. Click the Show Processes from all users dialog box, then find processes with more memory and CPU. For CPU, look for numbers close to 99, while for memory, get numbers that increase consistently for 10 or more seconds.
  • Jot the Image name of every software app that has a high CPU and memory as you may need to remove the software later. In the Task Manager window, select every item that has high memory numbers or CPU, then select End Process.
  • Exit Task Manager. If the laptop responds, a software program is making your PC hang. Save your current progress, reboot your system then go to the part where you Uninstall software programs.

If your laptop does not respond, move to the next step.

Update The BIOS

BIOS updates released by HP can help you solve issues that relate to computer lock up. Access the HP Customer Support then Software and Driver Downloads to get a BIOS update.

computer bios

When the Let’s identify your product to get started menu pops up, choose your computer model, type the model of your laptop, then press Submit. The product support page will open. Take to the instructions to install any update provided.

Suggested Read – How To Access HP Laptop Boot Menu Or BIOS?

Update Drivers

To update the drivers, use Windows update. If the freezing continues, move to another step.

Check Your Malware And Antivirus Software

Antivirus software such as McAfee and Norton can take up a significant portion of your RAM and development issues. So you can replace these programs with other more effective and lighter ones such as Avast, Kaspersky, or NOD32.

Free Up Disk Space On C Drive

If your C drive does not have much space anymore, you can uninstall some unimportant programs or data from it. Otherwise, you can add more space with the Mini Partition Wizard.

Force A Restart

If you can’t access the task manager, you have to restart your laptop. If the display is locked completely, you can restart your system manually by tapping and holding down the Power key until it shuts down.

HP Laptop

Perform A Windows Update

If you experience the freezing issue consistently, you may need to update Windows. You can check if Windows Update runs on its own. Make sure you reboot your PC after installing updates for them to install completely.

Use Advanced Troubleshooting

You can apply Advanced Troubleshooting by isolating individual files and programs and running Windows in “safe mode.” According to your level of expertise, you may need some assistance.

Check For Other Software Updates

Other harmful software aside from Windows can make your laptop freeze. This can be resolved with updates. Try to identify the programs that cause the freezing.

Stop Overclocking

Stop overclocking your GPU, RAM, or CPU. If you are, see if you can return your hardware to the stock operating frequencies then shut down.

Check Hardware For Errors

You have to inspect your hardware for errors as hardware corruption can make your laptop less efficient, leading to the freezing issue.

Run sfc/scannow From An Command Prompt

Running an sfc/scannow from an elevated command prompt will reveal if there’s any problem with your OS (operating system) and resolve it. It will also indicate if your OS has any other issues.

Drain Your Laptop Battery

Draining your laptop battery can be done easily and will most likely fix the issue. Switch off your laptop, take out the battery, then hold the On/Off key for like one minute.

Take Your Laptop To A Certified Laptop Repair Center

If all the options mentioned above do not work, you have to take your laptop to a repair center for a certified technician to work on it.


Why My Computer Freezes Randomly In Windows 7?

Your computer freezes randomly in Windows 7 because an essential driver on your laptop has a problem. Bluetooth drivers, network drivers, display drivers, and motherboard drivers can all make your laptop freeze.

Why My Windows 7 Laptop Freezes After Login?

Your Windows 7 laptop can freeze after login if there is a one-time startup process or unsuccessful update.


If you have this query “my laptop keeps freezing and not responding windows 7” then you can apply any of the options above to fix your laptop anytime it freezes.

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