Why Won’t My Chromebook Turn On? (Causes & Solutions)

One of the most frustrating parts of using a computer is that it’s bound to act weirdly sometimes. In the worst cases, it’s trying to turn on the computer only to refuse to turn on for some reason.

There are several reasons why your Chromebook may not want to turn on, and it’s not always obvious. While we could go on about the causes of the problem, what you should be seeking is the most practical solution.

However, human curiosity will tempt you to find the cause of the error. In this article, you’ll learn why your Chromebook refuses to turn on and what you can do to fix the problem.

Why Won’t My Chromebook Turn On? (Causes)

There are several reasons why your Chromebook may refuse to turn on, but it’s generally a power issue, a dead battery, a corrupted operating system (OS), or an overheating computer.

Here are some of the most popular reasons Chromebooks may refuse to turn on.

Dead Battery

If your Chromebook turns on when plugged into a power source but doesn’t turn on otherwise, there’s a chance that it’s a dead battery. Consider replacing the battery to restore its functionality.

Blank Screen

The problem mightn’t be your computer not turning on or your screen not working. If all the lights on your computer work normally, this is likely the problem.

Your OS Is Corrupted

In this case, your screen will come on with a disturbing “Operating System Not Found” message. This message signals a corrupt OS; you may want to powerwash your Chromebook to fix the issue.

Overheated Computer

Using your computer at insanely hot temperatures will eventually damage the internal components. To prevent that from happening, your Chromebook will automatically turn itself off once it reaches a certain heat threshold and will refuse to turn it on until it cools down.

10 Solutions On Why Won’t My Chromebook Turn On

1. Ensure that your Chromebook Is Charging

Most Chromebooks have a charging light next to their USB port, indicating that the computer is charging fine. The light could be blue or orange, depending on your Chromebook brand.

Let your Chromebook charge for four hours without any interruption. Your computer should respond after the charging. Try a different charger if it doesn’t. If the problem persists, something is almost certainly wrong with your battery.

2. Perform A Restart Or A Hard Reset On Your Chromebook

If your computer turns on a black or unresponsive screen, a hard reset might be the magic to regain functionality. Simply press and hold the refresh and power buttons simultaneously to restart the computer. The action resets your Chromebook’s RAM and clears any cache that might have prevented your Chromebook from booting up.

3. Remove Non-Needed Apps

Too many installed apps on your system might hinder your Chromebook booting process. Simply uninstall unwanted apps and extensions to get your computer back to normal.

4. Update Your Software

Using outdated Chrome OS software might cause power issues. If that’s the problem, performing a software update is the only way to fix this. While this may not be the issue with your Chromebook, updating your computer is generally not harmful.

Simply check for updates through your Chromebook settings; the computer will notify you if there’s an update and tell you how to go about it. If your Chrome OS is the latest version, the problem is not software-related.

5. Factory Reset Your Chromebook

As the name implies, a factory reset restores your computer to its factory state. Performing a factory reset will clear all the file settings on your computer, making a backup necessary.

A factory reset will fix most issues, including your Chromebook not turning on. If it doesn’t, you should start exploring other options.

6. Disconnect External Devices

Do you have any USB devices connected to your computer? Removing these devices might be all you need to restore your computer. The reason is that external hardware may sometimes interfere with the Chrome OS boot process.

Try switching on your computer after disconnecting all external devices to see if your computer works typically afterward.

7. Use A Separate User Account To Sign In

If your computer works up to the state where you can sign in to an account, consider signing in with a separate user account. In some cases, logging in as a guest or creating a new user account on your Chromebook should eliminate the issue.

8. Powerwash Your Chromebook

Due to the severity of this process, a power wash should be used only as a last resort. Power washing your Chromebook will clear all data and files from your system and restore them to factory settings. It’s crucial to back up the files that you need before resetting your Chromebook.

To power wash a Chromebook, sign out by clicking the clock on the bottom-right corner of your screen. Hold Control + Alt + Shift + R and choose restart from the box that appears on the screen. Select powerwash, and your Chromebook will reset. You can now sign as a new owner.

9. Replace The Internal Battery

You can replace the internal battery of your Chromebook if you’re brave enough to do so. If the problem is battery-related, that should solve all of it. If you’re not confident with replacing the battery, consider seeking a technician’s help.

However, you should note that opening up your computer might void its warranty, so remove the battery at your own risk.

10. Contact The Manufacturer

If your Chromebook is still under warranty, you can skip all the steps above and jump to this. However, for older computers, contacting your manufacturer or an authorized technician should only be a last resort after you’ve tried all available options.

Manufacturers can usually fix a Chromebook easily since they’re the ones who manufactured it in the first place. If your computer is unfixable and still under warranty, you may be able to get a new one at no extra charge.


Why Won’t My Chromebook Turn On Or Charge?

Your Chromebook may refuse to turn on because of charging issues. Ensure your Chromebook is plugged in correctly at both ends, and use the correct AC adapter while charging. If the computer still doesn’t charge, consider replacing the battery and AC adapter.

Why My Chromebook Won’t Turn On With No Light?

There are many possible reasons: a dead battery, a corrupted OS, or an overheating computer. You can review the fixes in the article to get ideas on fixing a Chromebook that won’t turn on with no light.

My Chromebook Won’t Turn On, But the Blue Light Is On?

If the blue light in your Chromebook is on while you’re charging it and the computer won’t turn on, it may be because of a faulty battery or charger. Try using a different charger; if the issue persists, you may have to replace the battery.

Why Is My Acer Chromebook Not Turning On?

Most users complain that their Acer Chromebook turns black immediately after the logo appears. There are many possible reasons why that may be the case, but you should consider resetting the Chromebook first. If it doesn’t work, you may try out the options above.

Why Is My Chromebook Not Turning On But Charging?

Faulty chargers, a dead battery, and a defective charging port are all possible reasons your Chromebook may be charging but not booting up. You can fix this issue by identifying the defective part of your Chromebook and repairing or replacing it.

How Do I Force A Chromebook To Turn On?

You may need to perform a force restart if your Chromebook refuses to boot up or is slow. Press the power and reload buttons simultaneously, and your Chromebook should restart automatically.

What Does Blue Light Mean On Chromebook?

Chromebook lights serve as a signal. For instance, a slowly pulsing orange light indicates that your computer is in sleep mode, while a solid blue light means your Chromebook is on and active. A solid blue and orange light indicates the computer is charging, and all the lights turn off when you power down your computer.

Where Is The Chromebook Reset Button?

Most Chromebooks don’t have a dedicated reset button. However, some Chromebooks have a restart button, which you can combine with the power button to perform a hard reset.

Why Is Chromebook Flashing Black?

There’s no confirmed reason why Chromebooks flash black, but numerous users have reported the issue with their Chromebooks. For users with this problem, a restart usually fixes the issue, but you may need to try more complex hacks. If your device is still under warranty, notify the manufacturer immediately. 


Our devices are very dear to us, and even the slightest hitch in performance might cause panic. While Chromebooks don’t face issues very often, there are some instances when they refuse to turn on for some weird reason.

The best way to tackle a “Chromebook not turning on the issue” is to identify the cause and follow up with the appropriate fix. If you’re unable to fix the problem yourself, you can use the help of a technician or contact the manufacturer if you have a valid warranty.

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